A hospitality brand is the sum total of the intangible and tangible attributes that distinguishes a property from the competitors in its market segment - ambience, price and the overall packaging in terms of its processes - the experiences that guests interface and the resultant relationship that they develop with a brand. B Company will optimize returns from relationships and emotional perception of customers for the purpose of generating positive segregation among competition thereby building loyalty among customers.
B Company's partnership managing a client's brand includes analysis and strategic planning, identifying target audiences positioning the brand in the market, identifying target audiences, tweaking changes in the brand DNA where required and advise on maintaining the reputation of the brand.